Sunday, September 05, 2004

Customer Service

So hte other day I bought an album on a whim from Avalanche records. I'd heard of the band before and asked one of the staff if he thought it was any good. He said they were like the scottish Foo Fighters, so I thought ace, I'll give that a try.

Except it was pish. More like the Scottish Def Leppard than Foo Fighters.

So I took it back:

"What's your reason for returning it?"

"It's rubbish"

"We only do returns on damaged or faulty goods...

...But I agree, it is rubbish, I'll swap it. Have a free badge too."

I will certainly be shopping there again.

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